Disclaimer

Additional guidance for readers

The disclaimer applies to every article, image, link, newsletter message and downloadable resource published through keltron.info. It also applies when content is copied, quoted or viewed through a search result or social platform. Readers should consider the date, context and intended audience of each page before relying on it.

• a) Information is general and may not reflect an individual’s circumstances.
• b) External references are included for context and are not endorsements.
• c) Editorial corrections may be made when a factual issue is identified.

Questions, corrections and accessibility

Readers can contact Keltron Health Ltd at 33 Albion Street, Leeds LS1 1AA, by email at [email protected] or by telephone on 0113 946 0404. We aim to acknowledge a substantive query within five working days and provide a considered response within 20 working days where investigation is needed. A correction request should identify the page, the relevant wording and a reliable source or explanation.

Requests for an accessible alternative or clarification are handled in the same way. The editorial team may ask for additional context where a request concerns a serious factual or safety issue. This process does not create a client relationship or replace guidance from an appropriately qualified professional.

Review history and dispute route

This disclaimer was reviewed on 9 September 2026. Future substantive revisions will include a date and a short description of the change so readers can understand the document’s development. Earlier versions may be retained internally for governance and audit purposes. A further review will consider whether the wording remains clear for readers with different levels of familiarity with editorial health information. The review may also consider accessibility, link accuracy and whether examples remain relevant to UK readers.

Information scope and practical examples

This document applies to articles, newsletters, downloadable resources, embedded media and links presented under the Keltron name. For example, a general explanation of nutrition remains general information even when a reader finds it through a search engine or receives it in an email. It does not become individual guidance because a reader applies it to a personal situation. Readers should record questions for their own qualified professional rather than treating a webpage as a personal assessment.

Where wording is corrected or clarified, the surrounding context may also be reviewed so that a small amendment does not create a misleading impression. Readers may contact Keltron Health Ltd at 33 Albion Street, Leeds LS1 1AA or [email protected] with a specific correction. We aim to acknowledge a substantive report within five working days and investigate a factual issue within 20 working days where practicable.

Editorial review and escalation

Editorial material is reviewed according to its subject, age and intended audience. A report involving an urgent safety concern is prioritised for prompt assessment, while a general style query may be handled during the next scheduled review. The team may temporarily add a clarification note while checking a source. A record of material decisions may be kept for governance purposes.

If a reader remains concerned after receiving a response, they may ask for the matter to be reviewed again with the original page and correspondence identified. This route does not restrict any right available under UK law. Keltron aims to communicate plainly about what was checked, what could be changed and what falls outside an editorial correction process.

If a concern cannot be resolved through the contact procedure, please set it out in writing so that Keltron Health Ltd can review it at an appropriate senior level. Nothing in this process limits any statutory right or complaint route available under UK law.